Tuesday, March 1, 2011

Googland

Googland

[G] Get in touch faster with new Gmail Contacts for Google Apps

Posted: 01 Mar 2011 04:04 AM PST

Official Google Enterprise Blog: Get in touch faster with new Gmail Contacts for Google Apps

In our ever-connected world, working revolves around collaborating. It's important to be able to quickly reach people in your network, speeding up the tasks you perform daily, like making a phone call or sending an email – whether you're at your desk or on the go. To help with this, we're rolling out an updated version of Contacts that makes it easier to use, organize and edit your work contacts in Gmail.

In addition to all of the improvements we made to Contacts for individual users, we've been hard at work on bringing additional, business-specific features to help you and your colleagues get in touch with contacts more easily. Now, you can:
  • Add new contact information that will default to "Work" instead of "Home" field types
  • View contact details from the domain directory together with the contact details that you've added yourself
  • Add contacts from the domain directory to your "My Contacts" list in a single click
  • Manage groups more easily by quickly adding email addresses to groups, and picking from a contact's multiple email addresses to use on a group-by-group basis
  • Revert changes to your Contacts for up to 30 days in case you need to restore deleted or merged contacts, or undo an import

If you're the Google Apps administrator for your organization, you can enable the new Contacts interface in Gmail for your users from the Service Settings > Contacts area of the next generation administrative control panel. It may take up to an hour for users to see the difference once you make the change.

Make collaboration easier today by switching to the new Gmail Contacts (and once you do, be sure to contact us with your feedback).

Posted by Sean Purcell, Product Manager, Google Contacts
URL: http://googleenterprise.blogspot.com/2011/02/get-in-touch-faster-with-new-gmail.html

[G] Gmail back soon for everyone

Posted: 28 Feb 2011 07:04 PM PST

Official Gmail Blog: Gmail back soon for everyone

Posted by Ben Treynor, VP Engineering and Site Reliability Czar (24x7)

Imagine the sinking feeling of logging in to your Gmail account and finding it empty. That's what happened to 0.02% of Gmail users yesterday, and we're very sorry. The good news is that email was never lost and we've restored access for many of those affected. Though it may take longer than we originally expected, we're making good progress and things should be back to normal for everyone soon.

I know what some of you are thinking: how could this happen if we have multiple copies of your data, in multiple data centers? Well, in some rare instances software bugs can affect several copies of the data. That's what happened here. Some copies of mail were deleted, and we've been hard at work over the last 30 hours getting it back for the people affected by this issue.

To protect your information from these unusual bugs, we also back it up to tape. Since the tapes are offline, they're protected from such software bugs. But restoring data from them also takes longer than transferring your requests to another data center, which is why it's taken us hours to get the email back instead of milliseconds.

So what caused this problem? We released a storage software update that introduced the unexpected bug, which caused 0.02% of Gmail users to temporarily lose access to their email. When we discovered the problem, we immediately stopped the deployment of the new software and reverted to the old version.

As always, we'll post a detailed incident report outlining what happened to the Apps Status Dashboard, as well as the corrective actions we're taking to help prevent it from occurring again. If you were affected by this issue, it's important to note that email sent to you between 6:00 PM PST on February 27 and 2:00 PM PST on February 28 was likely not delivered to your mailbox, and the senders would have received a notification that their messages weren't delivered.

Thanks for bearing with us as we fix this, and sorry again for the scare.
URL: http://gmailblog.blogspot.com/2011/02/gmail-back-soon-for-everyone.html

[G] Ad Preview and Diagnosis: Together at Last

Posted: 28 Feb 2011 04:15 PM PST

Inside AdWords: Ad Preview and Diagnosis: Together at Last

We recently introduced a new version of the Ad Preview Tool that integrates ad diagnosis: instead of simply showing you a preview of the search results for a given keyword, the tool now also tells you if your ad is showing for that search. If not, you can see the reason why.

Now that you can preview and diagnose your ads in a single location, we're retiring the separate Ads Diagnostic Tool and directing you to the Preview Tool instead. We'll consolidate names too; you'll see a single Ad Preview & Diagnosis tool under your account's Reporting and Tools tab in the future.

Over the last several months, we've also worked to integrate diagnosis options directly into your Campaigns tab. If you've been using the Ads Diagnostic Tool option to diagnose many keywords at once, don't worry -- you can find it without leaving your Keywords tab! Just click "Diagnose keywords..." under the "More actions" menu to get integrated diagnosis results directly on the page:


To interpret the distribution of results more quickly, click the "Filter results" link, then "Show diagnostic status" in the filter panel that opens. This will open additional filter options that are specific to the results returned by a diagnosis. Here, we've used filters to focus only on keywords that aren't triggering ads due to budget, bid, or Quality Score issues:

With filters, it's easy to focus on a specific set of issues and then make the necessary changes to get ads back up and running!

You can find more information on the integrated keyword diagnosis feature in our announcement from last summer, or visit our Help Center for additional details.

Posted by Dan Friedman, Inside AdWords crew
URL: http://adwords.blogspot.com/2011/02/ad-preview-and-diagnosis-together-at.html

[G] Optical Character Recognition (OCR) in 34 languages

Posted: 28 Feb 2011 01:59 PM PST

Docs Blog: Optical Character Recognition (OCR) in 34 languages

Last June, we introduced the ability to upload documents into Google Docs using Optical Character Recognition (OCR). OCR analyzes images and PDF files, typically produced by a scanner (or the camera of a mobile phone), extracts text and some formatting and allows you to edit the document in Google Docs.

We've gotten a lot of feedback on this feature, and one of the biggest requests was to add support for additional languages. Today, we're happy to announce that we've added support for 29 additional character sets, including those used in most European languages, Russian, Chinese Simplified and some other Asian languages. See the upload page for the full list.

How does it work? When uploading your images and PDF files using Google Docs, tell us what language your documents are in:

Hit upload, and we'll use this information to search for the right characters in your file. As usual, you will get best results with sharp, high-resolution images or PDF files. This update will also result in an improvement in OCR quality for languages that we've supported previously (English, French, Italian, German, Spanish). We've also made improvements to the way we import formatting from your documents, and are now doing a better job in preserving font and alignment information.


We'll keep adding languages and at at the same time will continue to improve speed and accuracy for the existing ones. In the meantime, we hope you take advantage of this new way to import your data into Google Docs.

Posted by Jaron Schaeffer, Software Engineer
URL: http://googledocs.blogspot.com/2011/02/optical-character-recognition-ocr-in-34.html

[G] Showcasing photos from people you care about

Posted: 28 Feb 2011 11:40 AM PST

Google Photos Blog: Showcasing photos from people you care about

Posted by Ping Chen, Software engineer

Over the past few days, we've been testing a new Picasa Web Albums layout that does a better job of of updating you with new and inspiring photos. Based on the positive response we've received, we're now rolling out this new homepage for everyone.


This new design centers around photos that are interesting to you. We wanted to give you faster access to the newest photos from your family and friends along with some great photos from the talented Picasa community.

When you log in to Picasa Web Albums, you will not only see your own albums, but albums that have been shared with you, the latest public albums from people you follow, and featured photos from the Picasa community right on your home page.

Go to picasaweb.google.com now to begin exploring your new homepage.
URL: http://googlephotos.blogspot.com/2011/02/showcasing-photos-from-people-you-care.html
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